On-line grievance

[silverfox]

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Hi guys!
Somesone sent me this. Thought this might be of use to folks living in India.

Can you imagine this happening in INDIA?
Government of India has an online Grievance forum at
http://darpg-grievance.nic.in/
The government wants people to use this tool to highlight the problems
they faced while dealing with Government officials or departments like
Passport Office, Electricity board, BSNL/MTNL, Railways etc etc.
I know many people will say that these things don't work in India, but
this actually works as one of our colleague in CSC found. The guy I'm
talking about lives in Faridabad. Couple of months back, the Faridabad
Municipal Corporation laid new roads in his area and the residents were
very happy about it. But 2 weeks later, BSNL dugged up the newly laid
roads to install new cables which annoyed all the residents including
this guy. But it was only this guy who used the above listed grievance
forum to highlight his concern. And to his surprise, BSNL and Municipal
Corporation of faridabad was served a show cause notice and the guy
received a copy of the notice in one week. Government has asked the MC
and BSNL about the goof up as its clear that both the government
departments were not in sync at all.
So use this grievance forum and educate others who don't know about this
facility.
This way we can at least raise our concerns instead of just talking
about the ' System' in India. Invite your friends to contribute for many
such happenings.
SPREAD THIS MESSAGE ... Spread to all ...

 

[rxrajamo]

Great link Silverfox. I hope every member publicizes this to all their contacts.

Ramki

 

[hariharan1972]

Insurance Grievances

Members may contact IRDA at the below addresses / mail ids for Insurance related grievances.

[FONT=Verdana, Arial, Helvetica, sans-serif]Complaints against Non-life insurance companies: [/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]Ms. Yegnapriya Bharath, Officer on Special Duty/ Ms. S. Ramadevi, Officer on Special Duty[/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]Insurance Regulatory and Development Authority[/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]Parishrama Bhawanam, 5-9-58/B, Basheerbagh, Hyderabad – 500004.[/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif](040) 23240034 [/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]e-mail ids: [email protected][/FONT]​

[FONT=Verdana, Arial, Helvetica, sans-serif]Complaints against Life Insurance Companies: [/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]Mr. Sudipta Bhattacharya, Sr Assistant Director[/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]Insurance Regulatory and Development Authority [/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]Parishrama Bhawanam, 5-9-58/B, Basheerbagh, Hyderabad – 500004. [/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif](040) 66820964/66789768 Extension –251[/FONT]


[FONT=Verdana, Arial, Helvetica, sans-serif]e-mail id: [email protected][/FONT]​

http://www.irdaindia.org/​

I tried & it worked. My life policy issuance was delayed unreasonably by PruLife. Out of sheer frustration, i sent the mail to IRDA. My complaint was acknowledged, a complaint number generated, forwarded to the Company & lo ! it did wonders.​

Within couple of days, the Co customer care contacted me & sorted out matters.​